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FAQ

Below is a selection of common questions we are frequently asked.


How many treatments will I need?
We do not have a set number of treatments for any condition - every patient is an individual. However, following your first appointment the physiotherapist will discuss the anticipated number of treatments. You will be reassessed on each visit and if progress plateaus out or if no improvement seems apparent then your treatment will be altered accordingly or you will be referred on to a specialist.
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Is there a waiting list for treatment?
No. We can usually see you within 24 - 48 hours. Sometimes same-day appointments are available.
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Who benefits from physiotherapy?
Physiotherapy treatment can help individuals of all ages to relieve pain and restore normal movement, allowing the body to function more efficiently. Normal posture and alignment can also be restored to prevent recurrence and to allow a speedy recovery.
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Who is appropriate for physiotherapy?
People of all ages can benefit from physiotherapy. Whether you need to reduce pain, restore movement or return to sports and hobbies, an individual treatment program will be designed to help you achieve your goals.
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What conditions can be treated?
A wide and varied range of conditions that involve pain, weakness and loss of movement will respond well to physiotherapy. If you are unsure whether you may benefit call us for a free phone consultation or look at the ‘conditions we treat’ page on the website.
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What is Physiotherapy?
Physiotherapy is defined as: 'a health profession concerned with human function and movement and maximising potential; it uses physical approaches to promote, maintain and restore physical, psychological and social well-being, taking account of variations in health status.'
- The Chartered Society of Physiotherapy

Simply, most people come and see us because they are in pain. We are able to assess your complaint and use our physiotherapy skills to improve your condition. We aim to reduce your symptoms and improve your function.
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What is a Chartered Physiotherapist? And why do I need to make sure that they are chartered?
Physiotherapists are members of the Chartered Society of Physiotherapists. This is our professional body whose guidelines and codes of practice we adhere to when becoming a member. Being seen by a chartered physiotherapist gives the public the security that you are seeing a competent and professional clinician.
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I am not sure whether physiotherapy will help me. How do I know if you can help me?
The best thing to do if you're not sure is to contact us. We do this all the time and are happy to do so. We are always happy to discuss any issues with you prior to making an appointment.   Please call us on 02476 306600 or click on this link to discuss any questions you may have.
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Do I need to see my GP before I can have private physiotherapy?
No, a doctor referral is not necessary before seeing a physiotherapist. However, if you have private medical insurance some companies do require a doctor’s referral so please check with your insurance company before making an appointment.
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Are your Physiotherapists registered with the HPC (Health professions council)?
Yes, our Physiotherapists are registered with the Health Professions Council and are also members of The CSP (The Chartered society of physiotherapy) and Physiofirst.
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What shall I wear?
Wear something comfortable and appropriate for the area of your injury to be assessed thoroughly e.g. shorts for a knee injury. Your modesty will be respected at all times.
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Can I bring someone with me?
 Yes. Please feel free to bring a partner or friend along to accompany or chaperone you during your visits.

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